Contact MedicPass Customer Support
Contact MedicPass customer support regarding your subscription, billing, account access, or exam-preparation product. Every message reaches the team that operates medictest.info — there is no call centre in between.
Customer support
- Product
- MedicPass
- Support email
- [email protected]
- Website
- medictest.info
What to include
If you are writing about a payment, these three details let us find it on the first reply instead of the third:
- The date and amount of the charge.
- The email address used at checkout.
- The wording that appears on your statement — see Billing & Support for what ours looks like.
Please write to us before opening a dispute with your bank. We can identify a charge, cancel a subscription, or issue a refund where our Refund Policy allows, and that is considerably faster than a chargeback.
Other pages you may be looking for
- Billing & Support — how a charge appears on your statement, what the subscription includes, how to cancel.
- Refund Policy
- Terms of Service
- Privacy Policy
- Sign in to your account
MedicPass is an independent exam-preparation service and is not affiliated with, endorsed by, or accredited by the National Registry of Emergency Medical Technicians (NREMT). All trademarks are the property of their respective owners.